Project Details

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Industry:

Healthcare

Client:

Agiva Solutions

Tool:

Sketch/Figma

Agiva Solutions - A Leading Healthcare Insurance Company

Agiva provides financial protection to millions of policyholders in the U.S. The company specializes in supplemental insurance, covering accidents, critical illnesses, hospital stays and short-term disability. Its voluntary insurance policies offer complement standard health coverage.

Objective to Accomplish

Provide a centralized, user-friendly portal for members and their dependents to manage all insurance plans and create a single digital hub to view, track, and update medical, dental, and vision benefits.

Unified Plan Management

Allow members to view and manage medical, dental and vision plans in one place.

Unified Plan Management

Allow members to view and manage medical, dental and vision plans in one place.

Claims & Usage Tracking

Enable tracking of claims, authorizations and benefit usage effortlessly.

Dependent Management

Allow easy addition, removal and management of dependents’ coverage.

Dependent Management

Allow easy addition, removal and management of dependents’ coverage.

Transparency & Awareness

Make benefits, limits and authorizations easy to understand.

Transparency & Awareness

Make benefits, limits and authorizations easy to understand.

Seamless Digital Experience

Provide dashboards or reports to help members optimize benefit usage.

Seamless Digital Experience

Provide dashboards or reports to help members optimize benefit usage.

Data-Driven Insights

Provide dashboards or reports to help members optimize benefit usage.

Data-Driven Insights

Provide dashboards or reports to help members optimize benefit usage.

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Design Process

Design Process is a structured approach to solving problems and creating user-focused solutions.
It typically moves through these key stages:

Research & Analysis

User Research

Functional Analysis

Information Architecture

Research & Analysis

User Research

Functional Analysis

Information Architecture

Ideation

User Research

Low Fidelity Wireframes

High Fidelity Wireframes

Ideation

User Research

Low Fidelity Wireframes

High Fidelity Wireframes

Design

Icon Design

Visual Concept

Design System

Design

Icon Design

Visual Concept

Design System

Testing

Interactive Prototype

User Testing

Iterations of Edit

Testing

Interactive Prototype

User Testing

Iterations of Edit

First Launch

A refined login page with consistent branding, biometric login, and a prominent registration option creates a faster, more secure and welcoming experience for both new and returning users.

Use a strong password policy to protect member accounts from unauthorized access.
Require 8–20 characters, including uppercase, lowercase, a number and a special character.
Display a real-time checklist and strength meter so users know when the password meets security standards.

Email verification is a key step in ensuring a secure and seamless user experience. It confirms that the email entered is accurate and valid, preventing typos, fake accounts, and delivery issues.

Email verification is a key step in ensuring a secure and seamless user experience. It confirms that the email entered is accurate and valid, preventing typos, fake accounts, and delivery issues.

Colors

Color palette built around blue and its shades conveys trust, calmness, and a healthcare-friendly atmosphere. Using varied shades of blue establishes a professional, reassuring, and clean look, supporting user confidence and a sense of well-being without feeling clinical or harsh.

Dark Blue

#175D8F

Blue

#0A77D9

Light Blue

#D1E9FB

Black

#000000

Grey

#747474

Red

#DA1B00

Yellow

#F1AF2A

Green

#008040

Light Grey

#E4E4E4

Typography

For a clean and consistent reading experience across the web, the project uses Helvetica for headings and Source Sans Pro for body text.
This pairing offers a modern, professional feel Helvetica provides bold, structured titles, while Source Sans Pro ensures excellent readability on screens of all sizes, reinforcing clarity and brand consistency throughout the interface.

Source Sans Pro

Full Font Family

Helvetica

Bold/Medium

Dashboard

Helps track a member’s health plan, savings, and care usage. It provides insights on cost savings, plan utilization, provider access. Helping improve member satisfaction, network efficiency, and preventive care outcomes.

The “View ID Card” button on the dashboard lets members quickly access or download their digital insurance ID card.

The “Download Plan Documents” button allows members to access detailed policy and coverage information anytime.

The “Language” option lets members choose their preferred language for easier navigation and understanding and the contact details of dental and vision providers section helps members easily reach their network clinics for appointments or inquiries.

At a Glance

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